Privacy Policy

Last Updated: November 6, 2025

1. Introduction

This Privacy Policy describes how Equinode ("Equinode," "We," "Us," or "Our") collects, uses, stores, and protects personal data when you visit our website, contact us, or use any of our digital marketing services (the "Service").

By accessing or using the Service, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Information You Provide

When you contact us, request a proposal, fill out a form, or become a client, you may provide:

• Name or Business Name
• Email address
• Phone number
• Social media pages or login access (with permission)
• Brand content or marketing assets
• Billing or invoicing details

2.2 Automatic Website Data

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device type
• Pages viewed
• Time spent on pages
• Cookies and analytics data (Google, Meta, TikTok pixel, etc.)

This helps us improve website performance and user experience.

2.3 Payment Data

If payments are processed online, they are handled through secure third-party payment processors. Equinode does not store full credit card details.

2.4 Advertising Account Access

For campaign management, Clients may provide access credentials or give agency access via Business Manager / LinkedIn Campaign Manager / Google Ads. We only use this access for campaign work agreed to by the Client.

3. How We Use Personal Data

We use collected information to:

• Provide and manage marketing services
• Create ads, reporting, and campaign optimization
• Communicate with Clients and respond to inquiries
• Send updates, invoices, and service information
• Improve our website, campaigns, and service quality
• Prevent fraud or unauthorized activity
• Comply with legal or platform requirements

We do NOT sell personal information to third parties.

4. Sharing of Information

We may share data only when necessary with:

• Advertising platforms (Meta, TikTok, LinkedIn, Google, etc.)
• Website hosting providers
• Payment processors
• Trusted contractors or freelancers working on campaigns (all under confidentiality requirements)
• Legal authorities, if required by UAE law

We do NOT share or sell data to random third parties.

5. Cookies & Tracking Technologies

Our website and campaigns may use:

• Cookies
• Browser storage
• Pixels and tracking tags
• Analytics tools

These help with:

• Website performance
• Traffic measurement
• Ad remarketing
• Improving marketing effectiveness

Visitors may disable cookies in browser settings, but some features may not function correctly.

6. Data Storage & Protection

We take reasonable steps to protect data, including:

• Secure servers
• Encrypted platforms and passwords
• Restricted access
• Industry-standard security measures

However, no system is 100% secure online. Use of the Service is at your own risk.

7. Data Retention

We keep data only as long as necessary for:

• Providing services
• Legal or accounting requirements
• Business documentation
• Resolving disputes

Clients may request deletion (see Section 9).

8. Third-Party Platforms

When Clients use our services, their data may be processed by third-party advertising platforms, such as:

• Meta (Facebook/Instagram)
• Google
• TikTok
• LinkedIn
• YouTube
• WhatsApp Business

These platforms operate under their own privacy policies, terms, and data processing rules. Equinode is not responsible for how third-party platforms store or use data.

9. Your Data Rights

Subject to UAE law, users may request:

• ✅ Access to personal data
• ✅ Correction of inaccurate data
• ✅ Deletion of stored data (if no legal obligation to keep it)
• ✅ Opt-out of marketing emails or remarketing campaigns

To make a request, contact us at:

We may require verification of identity before fulfilling requests.

10. Children's Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal data from anyone under 18 years old. If we learn that data was collected from a minor, it will be deleted.

11. International Data Transfers

Because digital marketing uses global platforms, client data may be processed on servers outside the UAE. By using our Service, you consent to such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy at any time. If changes are significant, we will notify users by posting the update on our website. Continued use of the Service means you accept the updated policy.

13. Contact Information

If you have questions or requests about this Privacy Policy, contact: